We want you to shop with confidence. This policy explains our accepted payments, returns and refunds.
Payment Methods
We accept cash on delivery and secure online payments including bKash and card payments where available. Your payment details are always handled securely.
Returns
- You may request a return within the published return window from the date of delivery.
- Items must be unused, in original condition and complete with all accessories and packaging.
- Certain items may be non-returnable for hygiene or safety reasons; this is noted on the product page.
Refunds
Once your return is received and inspected, approved refunds are processed to your original payment method or as store credit, typically within 7 to 10 working days.
Damaged or Wrong Items
If you receive a damaged or incorrect item, contact us within 48 hours of delivery and we will arrange a replacement or full refund at no extra cost.